Instructions for end-users

Instructions for End-Users

The Instructions for End-Users category provides step-by-step guidelines and best practices to help employees use company systems, applications, and devices correctly and efficiently. These instructions are designed to simplify daily operations, reduce errors, and ensure compliance with company IT policies.

Key Functions

• System Access – How to log in, reset passwords, and use authentication tools.
• Application Use – Instructions for working with core business applications (email, accounting, ERP, etc.).
• Device Handling – Guidelines for using workstations, laptops, mobile devices, and peripherals.
• Self-Service Tools – How to use self-service portals for printing, scanning, or account management.
• IT Support – Steps for reporting issues, requesting access, or contacting the helpdesk.

Objectives

• Empower employees to work independently with minimal IT intervention.
• Ensure consistent and correct usage of systems across the company.
• Reduce downtime by providing clear troubleshooting steps for common issues.
• Improve overall security and compliance by promoting correct IT practices.